Frequently Asked Questions

• What types of alerts can I receive?
• What are system alerts?
• How soon after an event will I be alerted?
• Can I be alerted about my transfers?
• How can I be alerted about my bill payments?

Setting Up Alerts

• How do I create an alert?
• How do I change which alerts I receive?
• How do I change an existing alert?
• How can I stop receiving an alert?

Receiving Alerts

• Where can I view alerts I have received?
• How can I stop receiving an alert?
• How do I put an alert on hold?
• How do I change where I receive alerts?
• How do I have alerts sent to me via e-mail?
• How do I have alerts sent to my pager or wireless device?
• What is the difference between standard and wireless e-mail?
• When are alerts automatically deleted?