What are recommended security guidelines?

As a recognized leader in providing technology solutions to clients, Northern Trust continually evaluates the latest developments and strives to implement the latest in security technologies. We constantly review processes and procedures to ensure that the highest standards of controls and security are in place. Your account information is managed in a physically secure, state of the art data center. We have incorporated techniques to ensure that your account information is secure in transit between your computer and our data center. The information below summarizes the security framework in place and also summarizes your responsibilities as a user of Northern Trust Private Passport.

Your Computer
Northern Trust Private Passport requires that you use an SSL (Secure Sockets Layer) compliant browser. SSL is a protocol that allows your personal computer to establish a secure connection to our Internet server. We recommend the use of Netscape Navigator Version 4.06 or higher or Microsoft Internet Explorer Version 4.0 or higher set for 128 bit encryption. SSL uses encryption techniques that turn all information transmitted into a series of unrecognizable numbers as the information travels through the Internet. Our servers turn the meaningless numbers into recognizable information after the secure connection has been made. You can recognize if your session is encrypted by looking for the KEY symbol in the lower left corner of your screen in Netscape Navigator, or when the PADLOCK symbol appears in Internet Explorer. SSL also utilizes the additional protection of a digitally signed certificate that assures you that you are communicating with the Northern Trust.

Cookies
Northern Trust Private Passport utilizes "cookies." Cookies are small pieces of information that are sent from Northern Trust Private Passport to your browser. The software we use to run our web sites requires the use of cookies, but these cookies do not collect personally identifiable information. Instead, they are used to ensure secure online service while visiting our sites. The cookies only can be read by Northern Trust's web sites and disappear from your computer once you close your Web browser.

Establishing a Session with the Server
Once a secure connection is made between your personal computer and Northern Trust's server, you will be prompted for a valid User ID and Password. The first time you sign on to Northern Trust Private Passport, you will be required to change the initial password provided to you during enrollment. Although we require you to select a six character password, we recommend a password length of at least eight characters. You must have at least one numeric character in your password. All numeric passwords are not allowed. We also recommend that you change your password often, with an interval of no more than 30 days between password changes. As additional security precautions, after 15 minutes of inactivity you will be required to re-enter your password and a limit is placed on the number of invalid sign on attempts. Three consecutive logon failures will result in suspension of your User ID requiring you to contact the Northern Trust Private Passport Help Desk for assistance.

The Server
After you have entered your User ID and Password, we will authenticate your sign on information and pass your request to the Northern Trust Private Passport server. This server is protected by firewall technology. The firewall protects the server against unwarranted intrusion and ensures that only approved customer requests are processed. Both the firewall and the server are in physically protected locations. All activity on both platforms is logged and monitored to ensure that no attempts have been made to breach security.

After your request is processed by the Northern Trust Private Passport server, the information is encrypted and returned via the Internet to your personal computer.

Additional Security Tips
The following tips will further ensure secure usage of Northern Trust Private Passport:

  • Always keep your User ID and Password confidential. Do not use information for your password that can be easily guessed or ascertained, such as birth date, phone number, children/pets names, month of the year, social security number, or address
  • Never leave your computer unattended while using Northern Trust Private Passport
  • Always properly exit the system by clicking on Sign Off located on each page upon completing use of Northern Trust Private Passport
  • Close your browser when you are finished using Northern Trust Private Passport to ensure that others cannot see your account information
  • Use virus protection software regularly. Do not allow a virus to remain on your computer while accessing Northern Trust Private Passport

Your attention to these simple security provisions plus our commitment to providing the most secure environment possible, will ensure that you can use Northern Trust Private Passport with complete confidence. We look forward to continuing to serve your financial services needs now and in the future.

Related FAQs
How do I securely exit?
What if I forgot my password?
How do I change my password?