ACH Return Reason Codes
Code |
Description |
Insufficient Funds | |
Account Closed | |
No Account/Unable to Locate Account | |
Invalid Account Number | |
Unauthorized Debit to Consumer Account Using Corporate SEC Code (adjustment entries) | |
Returned per ODFIs Request | |
Authorization Revoked by Customer (adjustment entries) | |
Payment Stopped | |
Uncollected Funds | |
Customer Advises Not Authorized, Notice Not Provided, Improper Source Document, or Amount of Entry Not Accurately Obtained from Source Document (adjustment entries) | |
Check Truncation Entry Return (Specify) | |
Account sold to another DFI | |
Invalid ACH Routing Number | |
Representment payee deceased or unable to continue in that capacity | |
Beneficiary or Account Holder (Other Than a Representative Payee) Deceased | |
Account Frozen | |
File record edit criteria (Specify) | |
Improper effective entry date | |
Amount field error | |
Non-Transaction Account | |
Invalid company identification | |
Invalid individual ID number | |
Credit Entry Refused by Receiver | |
Duplicate entry | |
Addenda error | |
Mandatory field error | |
Trace number error | |
Routing number check digit error | |
Corporate customer advises not authorized | |
R30 |
RDFI not participant in check truncation program |
Permissible return entry (CCD and CTX only) | |
RDFI non-settlement | |
Return of XCK entry | |
Limited participation DFI | |
Return of improper debit entry | |
Return of improper credit entry | |
Source Document Presented for Payment | |
Stop Payment on Source Document | |
Improper Source Document | |
Return of ENR entry by Federal Government Agency (ENR Only) | |
Invalid transaction code (ENR Only) | |
Routing number/check digit error (ENR only) | |
Invalid DFI account number (ENR only) | |
Invalid Individual ID Number/Identification Number (ENR only) | |
Invalid individual name/company name (ENR only) | |
Invalid representative payee indicator (ENR only) | |
Duplicate enrollment | |
State Law Affecting RCK Acceptance | |
Item is Ineligible, Notice Not Provided, Signature Not Genuine, Item Altered, or Amount of Entry Not Accurately Obtained from Item (adjustment entries) | |
Stop Payment on Item (adjustment entries) | |
Item and ACH Entry Presented for Payment (adjustment entries) | |
Misrouted return | |
R62 |
Incorrect trace number |
R63 |
Incorrect dollar amount |
R64 |
Incorrect individual identification |
R65 |
Incorrect transaction code |
R66 |
Incorrect company identification |
Duplicate return | |
Untimely Return | |
Field Errors | |
Permissible Return Entry Not Accepted/Return Not Requested by ODFI | |
Misrouted dishonored return | |
Untimely dishonored return | |
Timely original return | |
Corrected return | |
Original Return Not a Duplicate | |
No Errors Found | |
Cross-Border Payment Coding Error | |
Non-Participant in Cross-Border Program | |
Invalid Foreign Receiving DFI Identification | |
Foreign Receiving DFI Unable to Settle | |
Entry Not Processed by OGO | |
C01 |
Incorrect DFI Account Number |
C02 |
Incorrect Transit/Routing Number |
C03 |
Incorrect Transit/Routing Number and Incorrect DFI Account Number |
C04 |
Incorrect Individual Name |
C05 |
Incorrect Transaction Code |
C06 |
Incorrect DFI Account Number and Incorrect Transaction Code |
C07 |
Incorrect Transit/Routing Number, Incorrect DFI Account Number, and Incorrect Transaction Code |
C08 |
Reserved |
C09 |
Incorrect Individual Identification Number |
C10 |
Incorrect Company Name |
C11 |
Incorrect Company Identification |
C12 |
Incorrect Company Name and Company Identification |
C13 |
Addenda Format Error |
C61 |
Misrouted Notification of Change |
C62 |
Incorrect Trace Number |
C63 |
Incorrect Company Identification Number |
C64 |
Incorrect Individual Identification Number |
C65 |
Incorrectly Formatted Corrected Data |
C66 |
Incorrect Discretionary Data |
C67 |
Routing Number Not From Original Entry Detail Record |
C68 |
DFI Account Number Not From Original Entry Detail Record |
C69 |
Incorrect Transaction Code |
Codes To Be Used by the RDFI for Return Entries |
The available and/or cash reserve balance is not sufficient to cover the dollar value of the debit entry.
A previously active account has been closed by action of the customer or the RDFI.
R03 No Account/Unable to Locate Account
The account number structure is valid and it passes the check digit validation, but the account number does not correspond to the individual identified in the entry, or the account number designated is not an open account.
Notes: |
|
The account number structure is not valid. The entry may fail the check digit validation or may contain an incorrect number of digits.
R05 Unauthorized Debit to Consumer Account Using Corporate SEC Code (adjustment entries)
A CCD, CTX, or CBR debit entry was transmitted to a Consumer Account of the Receiver and was not authorized by the Receiver. The Receiver may request immediate credit from the RDFI for an unauthorized debit. The request must be made in writing within 15 days after the RDFI sends or makes available to the Receiver information pertaining to that debit entry. The Receiver must also provide the RDFI with a written statement under penalty of perjury, pursuant to subsection 8.6.5 (Receiver's Written Statement Under Penalty of Perjury), that the debit entry was not authorized by the Receiver.
For purposes of this code and related Operating Rules provisions, a debit entry was not authorized by a Receiver if:
the authorization requirements of Article Two, subsection 2.1.2 (Receiver Authorization and Agreement) have not been met;
the debit entry was initiated in an amount greater than that authorized by the Receiver; or
the debit entry was initiated for settlement earlier than authorized by the Receiver.
An unauthorized debit entry does not include a debit entry initiated with fraudulent intent by the Receiver or any person acting in concert with the Receiver. An RDFI using this return reason code must transmit the return entry by its ACH Operator's deposit deadline for the return entry to be made available to the ODFI no later than the opening of business on the banking day following the sixtieth calendar day following the Settlement Date of the original entry.
R06 Returned per ODFI's Request
The ODFI has requested that the RDFI return the ACH entry. If the RDFI agrees to return the entry, the ODFI must indemnify the RDFI according to Article Six (Return, Adjustment, Correction, and Acknowledgment of Entries and Entry Information) of the ACH Rules.
R07 Authorization Revoked by Customer (adjustment entries)
The RDFI's customer (the Receiver) has revoked the authorization previously provided to the Originator for this particular transaction.
The Receiver may request immediate credit from the RDFI for an unauthorized debit. The request must be made in writing within 15 days after the RDFI sends or makes available to the Receiver information pertaining to that debit entry. The Receiver must also provide the RDFI with a written statement under penalty of perjury that the authorization for the debit entry has been revoked by the Receiver.
The RDFI must return the rescinded transaction to its ACH Operator by its deposit deadline for the adjustment entry to be made available to the ODFI no later than the opening of business on the banking day following the sixtieth calendar day following the Settlement Date of the original entry.
This code and related Operating Rule provisions apply to Consumer entries only.
Note: |
This Return Reason Code may not be used for POP entries, Single-Entry WEB entries, or TEL entries. |
The Receiver of a debit transaction has the right to stop payment on any specific ACH debit. A stop payment request should be handled in accordance with the provisions of Article Eight (Recall, Stop Payment, Recredit, and Adjustment) of the ACH Rules.
The RDFI should verify the Receiver's intent when a request for stop payment is made to ensure this is not intended to be a revocation of authorization (R07).
A stop payment order shall remain in effect until the earliest of the following occurs: a lapse of six months from the date of the stop payment order, payment of the debit entry has been stopped, or the Receiver withdraws the stop payment order.
Sufficient book or ledger balance exists to satisfy the dollar value of the transaction, but the dollar value of transactions in the process of collection (i.e., uncollected checks) brings the available and/or cash reserve balance below the dollar value of the debit entry.
R10 Customer Advises Not Authorized, Notice Not Provided, Improper Source Document, or Amount of Entry Not Accurately Obtained from Source Document (adjustment entries)
For entries to Consumer Accounts that are not ARC entries, POP entries, or RCK entries, the RDFI has been notified by its customer, the Receiver, that the Originator of a given transaction has not been authorized to debit his account. For entries to Consumer Accounts that are not ARC, BOC, POP, or RCK entries, the RDFI has been notified by its customer, the Receiver, that the Originator of a given transaction has not been authorized to debit his account. The Receiver may request immediate credit from the RDFI for an unauthorized debit. The request must be made in writing within fifteen (15) days after the RDFI sends or makes available to the Receiver information pertaining to that debit entry. The Receiver must also provide the RDFI with a written statement under penalty of perjury, pursuant to subsection 8.6.5 (Receiver's Written Statement Under Penalty of Perjury), that the debit entry was not authorized by the Receiver. For purposes of this code and related Operating Rules provisions, a debit entry was not authorized by the Receiver if
An unauthorized debit entry does not include a debit entry initiated with fraudulent intent by the Receiver or any person acting in concert with the Receiver. The RDFI must return the rescinded transaction to its ACH Operator by its deposit deadline for the adjustment entry to be made available to the ODFI no later than the opening of business on the banking day following the sixtieth calendar day following the Settlement Date of the original entry. With the exception of ARC and POP entries, this code and related Operating Rule provisions apply to Consumer entries only. With the exception of ARC, BOC, and POP entries, this code and related Operating Rule provisions apply to Consumer entries only.
-OR-
For ARC entries, the RDFI has been notified by its customer, the Receiver, that
The request must be made in writing within fifteen (15) days after the RDFI sends or makes available to the Receiver information relating to that debit entry. The Receiver must also provide the RDFI with a written statement under penalty of perjury, pursuant to subsection 8.6.5.1 (Receiver's Written Statement Under Penalty of Perjury for ARC Entries), that
An RDFI using this Return Reason Code must transmit the return entry by its ACH Operator's deposit deadline for the return entry to be made available to the ODFI no later than the opening of business on the banking day following the sixtieth calendar day following the Settlement Date of the ARC entry. [For ARC and BOC entries, the RDFI has been notified by its customer, the Receiver, that
The Receiver may request immediate credit from the RDFI for an ARC or BOC entry for the reasons described above. The request must be made in writing within fifteen (15) days after the RDFI sends or makes available to the Receiver information relating to that debit entry. The Receiver must also provide the RDFI with a written statement under penalty of perjury, pursuant to subsection 8.6.5.1 (Receiver's Written Statement Under Penalty of Perjury for ARC and BOC Entries), that
An RDFI using this Return Reason Code must transmit the return entry by its ACH Operator's deposit deadline for the return entry to be made available to the ODFI no later than the opening of business on the banking day following the sixtieth calendar day following the Settlement Date of the ARC or BOC entry.]
-OR-
For POP entries, the RDFI has been notified by its customer, the Receiver, that
The request must be made in writing within fifteen (15) days after the RDFI sends or makes available to the Receiver information relating to that debit entry. The Receiver must also provide the RDFI with a written statement under penalty of perjury, pursuant to subsection 8.6.5.2 (Receiver's Written Statement Under Penalty of Perjury for POP Entries), that
An RDFI using this Return Reason Code must transmit the return entry by its ACH Operator's deposit deadline for the return entry to be made available to the ODFI no later than the opening of business on the banking day following the sixtieth calendar day following the Settlement Date of the entry.
R11 Check Truncation Entry Return (Specify)
To be used when returning a check truncation entry. This reason for return should be used only if no other return reason code is applicable. The RDFI should use the appropriate field in the addenda record to specify the reason for return (i.e., "exceeds dollar limit," "no match on ARP," "stale date," etc.).
R12 Account Sold to Another DFI
A financial institution may continue to receive entries destined for an account that has been sold to another financial institution. Because the RDFI no longer maintains the account and is unable to post the entry, it should return the entry to the ODFI.
R14 Representative Payee Deceased or Unable to Continue in that Capacity
The representative payee is a person or institution authorized to accept entries on behalf of one or more other persons, such as legally incapacitated adults or minor children. The representative payee is either deceased or unable to continue in that capacity. The beneficiary is not deceased.
R15 Beneficiary or Account Holder (Other Than a Representative Payee) Deceased
Access to the account is restricted due to specific action taken by the RDFI or by legal action.
R17 File Record Edit Criteria (Specify)
Some fields that are not edited by the ACH Operator are edited by the RDFI. If the entry cannot be processed by the RDFI, the field(s) causing the processing error must be identified in the addenda record information field of the return.
The ACH entry destined for a non-transaction account, as defined in Regulation D, would include either an account against which transactions are prohibited or limited or a pass-through where the entry is for a credit union or thrift organization and Regulation E descriptive requirements cannot be met.
R21 Invalid Company Identification
The identification number used in the Company Identification Field is not valid. This Return Reason Code will normally be used on CIE transactions.
R22 Invalid Individual ID Number
In CIE and MTE entries, the Individual ID Number is used by the Receiver to identify the account. The Receiver has indicated to the RDFI that the number with which the Originator was identified is not correct.
R23 Credit Entry Refused by Receiver
The Receiver may return a credit entry because one of the following conditions exists:
The RDFI has received what appears to be a duplicate entry; i.e., the trace number, date, dollar amount and/or other data matches another transaction. This code should be used with extreme care. The RDFI should be aware that if a file has been duplicated, the Originator may have already generated a reversal transaction to handle the situation.
R29 Corporate Customer Advises Not Authorized
The RDFI has been notified by the Receiver (non-consumer) that a specific transaction has not been authorized by the Receiver.
R31 Permissible Return Entry (CCD and CTX only)
The RDFI has been notified by the ODFI that the ODFI agrees to accept a CCD or CTX return entry in accordance with Article Eight, section 8.3 (ODFI Agrees to Accept CCD or CTX Return).
The RDFI determines at its sole discretion to return an XCK entry. This return reason code may only be used to return XCK entries. An XCK entry may be returned up to sixty days after its Settlement Date.
R37 Source Document Presented for Payment
The source document to which an ARC entry or a POP entry relates has been presented for payment. [The source document to which an ARC, BOC, or POP entry relates has been presented for payment.] The Receiver may request immediate credit from the RDFI for an ARC entry or a POP entry for the reason described above. [The Receiver may request immediate credit from the RDFI for an ARC, BOC, or POP entry for the reason described above.] The request must be made in writing within fifteen (15) days after the RDFI sends or makes available to the Receiver information relating to that debit entry. The Receiver must also provide the RDFI with a written statement under penalty of perjury that the source document was presented for payment. An RDFI using this return reason code must transmit the return entry by its ACH Operator's deposit deadline for the return entry to be made available to the ODFI no later than the opening of business on the banking day following the sixtieth calendar day following the Settlement Date of the ARC entry or the POP entry. [An RDFI using this return reason code must transmit the return entry by its ACH Operator's deposit deadline for the return entry to be made available to the ODFI no later than the opening of business on the banking day following the sixtieth calendar day following the Settlement Date of the ARC, BOC, or POP entry.]
R38 Stop Payment on Source Document
The RDFI determines that a stop payment order has been placed on the source document to which the ARC entry relates. An RDFI using this Return Reason Code must transmit the return entry by its ACH Operator's deposit deadline for the return entry to be made available to the ODFI no later than the opening of business on the banking day following the sixtieth calendar day following the Settlement Date of the ARC entry to which the source document relates. [The RDFI determines that a stop payment order has been placed on the source document to which the ARC or BOC entry relates. An RDFI using this Return Reason Code must transmit the return entry by its ACH Operator's deposit deadline for the return entry to be made available to the ODFI no later than the opening of business on the banking day following the sixtieth calendar day following the Settlement Date of the ARC or BOC entry to which the source document relates.]
The RDFI determines that the source document used for an ARC or POP entry to its Receiver's account is improper pursuant to subsections 3.7.2 (Source Documents) and 3.9.1 (Source Documents). [The RDFI determines that the source document used for an ARC, BOC, or POP entry to its Receiver's account is improper pursuant to subsections 3.7.2 (Source Documents), 3.8.2 (Source Documents), and 3.9.1 (Source Documents).] An entry returned using this Return Reason Code must be received by the RDFI's ACH Operator by its deposit deadline for the return entry to be made available to the ODFI no later than the opening of business on the second banking day following the Settlement Date of the original entry.
Codes to be Used by Federal Government Agencies Returning ENR Entries |
R40 Return of ENR Entry by Federal Government Agency (ENR only)
The Federal Government Agency determines at its sole discretion to return an ENR entry. This return reason code may be used only to return ENR entries.
R41 Invalid Transaction Code (ENR only)
Either the Transaction Code included in Field 3 of the Addenda Record does not conform to the ACH Record Format Specifications contained in Appendix Two (ACH Record Format Specifications) or it is not appropriate with regard to an automated enrollment entry.
Example: |
Transaction Code "28," Prenotification of Demand Debit Authorization, for an ENR sent to Social Security Administration pertaining to a direct deposit enrollment. |
R42 Routing Number/Check Digit Error (ENR only)
The Routing Number and the Check Digit included in Field 3 of the Addenda Record is either not a valid number or it does not conform to the Modulus 10 formula.
R43 Invalid DFI Account Number (ENR only)
The consumer's or company's account number included in Field 3 of the Addenda Record must include at least one alphameric character.
R44 Invalid Individual ID Number/Identification Number (ENR only)
The Individual ID Number/Identification Number provided in Field 3 of the Addenda Record does not match a corresponding ID number in the Federal Government Agency's records.
R45 Invalid Individual Name/Company Name (ENR only)
The name of the consumer or company provided in Field 3 of the Addenda Record either does not match a corresponding name in the Federal Government Agency's records or fails to include at least one alphameric character.
R46 Invalid Representative Payee Indicator (ENR only)
The Representative Payee Indicator Code included in Field 3 of the Addenda Record has been omitted or it is not consistent with the Federal Government Agency's records.
Examples: |
|
R47 Duplicate Enrollment (ENR only)
The entry is a duplicate of an automated enrollment entry previously initiated by a participant in the ENR automated enrollment program.
Codes to be Used for the Return of RCK Entries |
R50 State Law Affecting RCK Acceptance
OR
An RCK entry that is returned using this Return Reason Code must be transmitted by the RDFI to its ACH Operator no later than midnight of the second banking day following the banking day of receipt of the presentment notice.
R51 Item is Ineligible, Notice Not Provided, Signature Not Genuine, Item Altered, or Amount of Entry Not Accurately Obtained from Item (adjustment entries)
An RCK entry may be considered to be ineligible if
-OR-
The Originator did not provide notice as provided for within Article Three, subsection 3.6.2 (Notice Obligation).
-OR-
All signatures on the item to which the RCK entry relates are not authentic or authorized, or the item to which the RCK entry relates has been altered.
-OR-
The amount of the RCK entry was not accurately obtained from the item.
An RDFI using this Return Reason Code must transmit the return entry by its ACH Operator's deposit deadline for the return entry to be made available to the ODFI no later than the opening of business on the banking day following the sixtieth calendar day following the Settlement Date of the RCK entry to which the item relates. The Receiver may request immediate credit from the RDFI for an RCK entry for the reasons described above. The request must be made in writing within fifteen (15) days after the RDFI sends or makes available to the Receiver information pertaining to that debit entry. The Receiver must also provide the RDFI with a written statement under penalty of perjury, pursuant to subsection 8.6.5.3 (Receiver's Written Statement Under Penalty of Perjury for RCK Entries), that
An RDFI using this Return Reason Code must transmit the return entry by its ACH Operator's deposit deadline for the return entry to be made available to the ODFI no later than the opening of business on the banking day following the sixtieth calendar day following the Settlement Date of the RCK entry to which the item relates.
R52 Stop Payment on Item (adjustment entries)
The RDFI determines that a stop payment order has been placed on the item to which the RCK entry relates. An RDFI using this Return Reason Code must transmit the return entry by its ACH Operator's deposit deadline for the return entry to be made available to the ODFI no later than the opening of business on the banking day following the sixtieth calendar day following the Settlement Date of the RCK entry to which the item relates.
R53 Item and ACH Entry Presented for Payment (adjustment entries)
In addition to an RCK entry, the item to which the RCK entry relates has also been presented for payment. The Receiver may request immediate credit from the RDFI for an RCK entry for the reason described above. The request must be made in writing within fifteen (15) days after the RDFI sends or makes available to the Receiver information relating to that debit entry. The Receiver must also provide the RDFI with a written statement under penalty of perjury, pursuant to subsection 8.6.5.3 (Receiver's Written Statement Under Penalty of Perjury for RCK Entries), that both the RCK entry and the item to which it relates were presented for payment. An RDFI using this return reason code must transmit the return entry by its ACH Operator's deposit deadline for the return entry to be made available to the ODFI no later than the opening of business on the banking day following the sixtieth calendar day following the Settlement Date of the RCK entry.
Codes to be Used for the Return of CBR and PBR Entries |
R80 Cross-Border Payment Coding Error
The cross-border entry is being returned due to one or more of the following conditions:
R81 Non-Participant in Cross-Border Program
The cross-border entry is being returned because the Originating Gateway Operator does not have an agreement with the ODFI to process cross-border entries.
R82 Invalid Foreign Receiving DFI Identification
The reference used to identify the Foreign Receiving DFI of an outbound cross-border entry is invalid.
R83 Foreign Receiving DFI Unable to Settle
The cross-border entry is being returned due to settlement problems in the foreign payment system.
R84 Entry Not Processed by OGO
The cross-border entry has not been processed and is being returned at the OGO's discretion because the processing of such entry may expose the OGO to excessive risk.
Codes to be Used by the ODFI for Automated Dishonored Return Entries |
The financial institution preparing the return entry (the RDFI of the original entry) has placed the incorrect Routing Number in the Receiving DFI Identification field (positions 04-12, including Check Digit, of the Entry Detail Record).
The ODFI has received more than one return for the same entry.
The return entry has not been sent within the time frame established by the ACH Rules.
One or more of the following fields DFI Account Number, Original Entry Trace Number, Amount, Individual Identification Number/Identification Number, Company Identification, and/or Transaction Code -- are incorrect. The ODFI must insert the appropriate codes) from the list below, separated by an asterisk (*), within the Addenda Information Field of the Addenda Record Format for Automated Dishonored Returns to indicate the field(s) in which the errors occur:
Code |
Description |
01 |
Return Contains Incorrect DFI Account Number |
02 |
Return Contains Incorrect Original Entry Trace Number |
03 |
Return Contains Incorrect Dollar Amount |
04 |
Return Contains Incorrect Individual Identification Number/Identification Number |
05 |
Return Contains Incorrect Transaction Code |
06 |
Return Contains Incorrect Company Identification Number |
07 |
Return Contains an Invalid Effective Entry Date |
Example: |
01*03*06 |
R70 Permissible Return Entry Not Accepted/Return Not Requested by ODFI
The ODFI has received a return entry identified by the RDFI as being returned with the permission of, or at the request of, the ODFI, but the ODFI has not agreed to accept the entry or has not requested the return of the entry. This code may be used only to dishonor return entries containing return reason codes R06 and R31.
Codes to be used by the RDFI for Automated Contested Dishonored Return Entries |
R71 Misrouted Dishonored Return
The financial institution preparing the dishonored return entry (the ODFI of the original entry) has placed the incorrect Routing Number in the Receiving DFI Identification field (positions 04-12, including Check Digit, of the Entry Detail Record).
R72 Untimely Dishonored Return
The dishonored return entry has not been sent within the designated time frame.
The RDFI is certifying that the original return entry was sent within the time frame designated in the ACH Rules.
The RDFI is correcting a previous return entry that was dishonored using Return Reason Code R69 (Field Errors) because it contained incomplete or incorrect information. Corrected data will be in its defined position in the Company/Batch Header, Entry Detail Record, or Addenda Record, as follows:
R75 Original Return Not a Duplicate
The original return entry was not a duplicate of an entry previously returned by the RDFI. This code may be used by the RDFI to contest an entry dishonored by the ODFI using Return Reason Code R67 (Duplicate Return).
The original return entry did not contain the errors indicated by the ODFI in the Dishonored Return Entry bearing Return Reason Code R69 (Field Errors).
Codes To Be Used by ACH Operator |
(See Appendix Three, section 3.6 (Automatic Entry Detail Return Entry) for a full explanation of each of these Return Reason Codes.)
R13 Invalid ACH Routing Number
Entry contains a receiving dfi identification or ogo identification that is not a valid ach routing number.
R18 Improper Effective Entry Date
The effective entry date for a credit entry is more than two banking days after the banking day of processing as established by the Originating ACH Operator.
R28 Routing Number Check Digit Error
The Check Digit for a Routing Number is not valid.
R30 RDFI Not Participant in Check Truncation Program
The RDFI is not able to settle the entry.
The RDFI's participation has been limited by a federal or state supervisor.
R35 Return of Improper Debit Entry
R36 Return of Improper Credit Entry
ACH credit entries (with the exception of reversals) are not permitted for use with the following Standard Entry Class Codes: ARC, [BOC], POP, RCK, TEL, WEB, and XCK.